WTF

Nusteel has now informed us that due to the requirement of the CFS a new council application must be submitted and assessed from scratch for this portion of the development.
We asked Nusteel to submit changes requested by the CFS with our original development application. They refused saying it would be handled by variations to the existing application.
We had not even seen the changes they were proposing that now require another application to Council.

We are gobsmacked and considering our position.

'Misunderstandings'

Nusteel told us they had a meeting with Adelaide Hills Council today at 1 pm with specific people. I rang one of those people at the Council and he indicated there was no such meeting scheduled. He also checked the calendars of his colleagues and supervisor and also found so no such meeting scheduled.
When C rang Nusteel back with this information the Contract Administrator, Tracey said "that's what they told me".
We are starting to have grave doubts about the integrity of this company since we have now had several instances of these types of 'misunderstandings' with them.
What sort of home building process are we in for when we cannot rely on the information supplied to us by our builder? How do we know whether they will build a sound, structurally up to standard home if we are having so much difficulty getting to the point of even starting to build?
I am now seeking advice from Government agencies as to what our next steps should be. I honestly hope that Nusteel lifts their game and we can get our dream home happening but it's not looking good right now!

Really sick of Nusteel's lack of response

It seems like Nusteel has a policy of never responding to an email or phone call on the same day or next day or even in several days. It also requires several requests to get a response. We certainly haven't ever had a response from them within 24 hours or from a single request or email for at least the last year of our dealings with them. This is so frustrating and makes us dread what the building process will be like, if it ever starts that is!

Still Waiting For Nusteel

We are STILL waiting for Nusteel to supply changes and information requested by council. We have been trying to find out why we are still waiting for a week now. C has sent them four emails and phoned them 4 times too with no return responses letting us know what is going on. We are starting to wonder why Nusteel is not responding to our communication. We have started to speculate the worst.